Hi I'm Marnelli Pulga

Very smooth transaction from inquiry, test drive and release. Loving the car! Cheers!

Responsive and quick to act and update

If you are looking for a car, go for Mazda. You'll get 5 stars in every aspect. The unit itself is unmatched to other sedans. It is a premium brand and driving it feels luxurious.

Next, if you intend to buy a Mazda - please look for Marnelli of Mazda Makati. She'll take care of you 24/7. All questions, concerns or issues can be relayed to her and she'll do all her best in addressing this. We also got our unit for less than 2 weeks.

Handled the transaction well from start to finish. She’s always available for clarifications even at off hours

Very accommodating and very quick to respond. I recommend her as an agent.

I'm a new driver & Mazda 3 is my first car..

Being a new car owner all the anxieties and questions are there even if I've made prior research and watched vlogs it's never enough to quench the thirst of wanting to know more and assurance and getting it as soon as feasible.
Autodeal site has been helpful 🙂 and this is where I found the charm of Makati Mazda!
I'm a newbee like not you'll expect the 'kulit' factor and naivety to each question and process...but those questions those anxious moments have been pacified and addressed by Ms Marnelli from Mazda Makati. She was indeed an asset of Mazda dealership in Makati. All her clients feedback and now including my review of her being the best in customer care assistance given her knowledge, patience and promptness in response are true and valid. She even goes beyond her working time (given i work on mid to gy shift) she's there to respond to my queries. She will not give you false hopes but will explain in case anything changes from your intial plan. She'll give you options without any pressure in making abrupt response that could mislead you and you'll end up to a wrong decision.. She's in sales yes because that's their work to sell the car and help you decide what fits you, but one thing that sets her apart is that she does it with genuine care. She doesnt do it with personal interest to only sell regardless of the impact to end consumer but she does it with a heart, thus, it shows her compassion in true customer care something that you'll not often find specially on sales area.

Thanks so much and I'll for surely endorse her and look for her in the future incase I upgrade.

More power to her and to Mazda Makati branch! Will for sure look forward to future transactions, you can never go wrong with Mazda!

Very helpful agent. I manage to get my car released quickly and hassle free. Thank you.

Mazda cars may be premium by themselves, but Ms. Marnelli puts the premium customer service on top. She's very professional, very easy to talk/coordinate with, and goes out of her way to accommodate all my needs, questions, and requests; sometimes even before I had the chance to ask/inquire about it.

All my transactions prior to car releasing were done remotely/online but I never felt ignored or that I have to scramble just to get responses. I definitely recommend 10/10, our next Mazda car will definitely be through her again.

She really goes out of her way to support me. Very responsive and true to her word!

She's very professional from the day we sent our inquiry until the branch released our unit. She has shown thorough technical knowledge of the cars and had the patience to engage with us in person or online. Satisfied customer here. 10/10, we would definitely recommend her to anyone.